Privacy Policy
At Rubbish Removal South East London, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.
Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Identification Information: Name, email address, phone number, and postal address.
- Service Information: Details about the rubbish removal services you request.
- Payment Information: Transaction details necessary to process payments.
- Usage Data: Information on how you interact with our website and services.
How We Use Your Information
Your information is used in the following ways:
- To Provide Services: Scheduling and executing rubbish removal services efficiently.
- To Improve Customer Service: Enhancing your experience by responding effectively to your requests and feedback.
- To Process Transactions: Managing payments and billing securely and accurately.
- To Send Periodic Emails: Communicating updates, promotions, and important information related to our services.
Data Protection and Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and is protected against unauthorized access, alteration, disclosure, or destruction.
Encryption: Sensitive information, such as payment details, is encrypted using industry-standard protocols.
Access Controls: Only authorized personnel have access to your personal information.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: Trusted third parties who assist us in operating our business and providing services to you.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
We ensure that any third parties have agreed to maintain the confidentiality of your information and use it only for the purposes we specify.
Your Rights and Choices
You have certain rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
- Opt-Out: You can opt-out of receiving promotional communications from us at any time.
To exercise these rights, please contact us through the appropriate channels provided by our service.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website:
- Essential Cookies: Necessary for the operation of our website.
- Analytics Cookies: Help us understand how visitors interact with our website to improve its functionality.
- Advertising Cookies: Used to deliver relevant advertisements based on your interests.
You can control the use of cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us immediately so that we can take appropriate measures.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Effective Date
This Privacy Policy is effective as of April 27, 2024.